The Challenge

HSL Compliance, a leading provider of health and safety compliance solutions, recognised the importance of the Make Work Pay plan’s emphasis on employee wellbeing and flexible working. With a diverse workforce including office-based staff, field-based consultants, and remote workers, HSL sought to create a supportive and inclusive work environment catering to the needs of all employees.

The Partnership with Kinhub

Kinhub partnered with HSL to develop a comprehensive wellbeing strategy that included:

• Flexible working arrangements
• Mental health support
• Initiatives to promote work-life balance

Flexible Working Implementation

HSL introduced a range of flexible working options, including:

• Remote work
• Flexible hours
• Compressed workweeks

These arrangements empowered employees to choose working patterns that best suited their needs and lifestyles.

Mental Health and Wellbeing Support

HSL implemented a mental health support programme, providing:

• Access to confidential counselling services
• Stress management workshops
• Online resources

Furthermore, HSL promoted a culture of work-life balance, encouraging employees to take regular breaks, utilise vacation time, and prioritise their wellbeing.

Kinhub’s Role in Supporting Line Managers

A critical element of HSL’s success was Kinhub’s support for line managers. Through the platform, employees could notify managers about issues impacting their ability to work. Simultaneously, Kinhub offered responsive training and coaching to line managers, ensuring they were fully equipped to deal with employees’ ever-evolving needs and offer well-rounded support.

Kinhub’s comprehensive employee sentiment and engagement data provided HSL with detailed analysis to understand employee perspectives and identify areas for improvement, all whilst maintaining individual privacy.

The Results

The impact of these initiatives was profound:

• Employee surveys showed a significant increase in employee satisfaction and engagement, with employees expressing appreciation for the company’s commitment to their wellbeing and flexibility
• HSL saw a reduction in absenteeism and presenteeism, as employees felt more supported and able to manage work and personal responsibilities effectively
• The company’s reputation as an employer of choice was enhanced, attracting top talent seeking a supportive and flexible work environment
• HSL renewed its annual subscription for a third year, demonstrating sustained value and commitment to the partnership
• Net Promoter Score (NPS) of 78, indicating exceptionally high employee satisfaction