Proactive ER and manager enablement
Most grievances and absence spikes start with a manager who didn’t know what to do. Kinhub equips your managers to handle difficult conversations, capability gaps and early conflict before they reach HR, and measures the improvement with your High-Impact Team Management Quotient (HITMQ).
The High-Impact Team Management Quotient is Kinhub’s measure of management capability across your organisation. It combines manager capability with the outcomes your board cares about: absence and Bradford factor scores, ER cases, attrition and time to productivity. Low HITMQ: more absence, more disputes, more firefighting. High HITMQ: confident managers, stable teams, protected performance. Measured at team and organisation level, never for individuals.
Managers are often promoted for technical strength rather than people leadership. When they avoid difficult conversations, performance slips. When they handle them badly, small concerns become formal grievances. EAPs step in after problems escalate, and HR software records what’s already happened. Kinhub helps managers in the moment that matters.
Earlier support means fewer sporadic sick days and lower Bradford factor scores, keeping your teams productive.
Equip every line manager to handle difficult conversations, performance issues and early conflict, from first-time supervisors to senior leaders.
Concerns are raised early and handled well, before they become grievances, tribunal claims or occupational health referrals.
From January 2027, unfair dismissal rights start at six months. Managers need to set clear expectations and handle probation well from day one.
Charlie, our AI coach, integrates with Workspace, Slack and Teams, backed by vetted human coaches. Managers get guidance the moment they need it, and HR gets anonymised insight without ever seeing individual conversations.
"We have a range of age groups across the organisation - one of our goals is to attract more women into the company and offer them a promising career route; Kinhub is positioning us well for that. A key focus is on how we get the best out of people. The Kinhub platform reflects how challenges you have at home can impact how you operate at work, and it provides information, techniques, and experts to alleviate this. We have many individuals with different motivators, and Kinhub’s offering addresses those nuances nicely."
Paul Watts Managing Director, HSL
"Many of the team, being logic-driven academics, were slightly sceptical of what coaching could do for them. Many hadn't done anything like coaching before. They're also very time-poor, so there were some questions on the value it might add, given multiple other competing priorities. But almost ten months down the line, the majority of participants have continued seeing the coaches - which shows the clear value that Kinhub is offering. Relationships between SLT members have become stronger. There is a high level of trust across the team and conversations we’re having are more open; I organised an away day recently and we all spoke about the support team we are - the strengths we have, the different dynamics, what’s working and what isn’t."
Ciara Eastell OBE Professor of Practice, The University of Exeter
Kinhub is built around your organisation. Every engagement starts with an audit, so the coaching, manager support and measures are designed for your specific challenges.
Kin gives honest, practical guidance 24/7. Vetted human coaches are on hand for complex or high-risk situations.
Inside Slack and Teams, with SSO. Live in about four weeks, with no new tool for your people to learn.
When an employee chooses to share a challenge, their manager gets a short coaching nudge on how to respond.
Anonymised organisation-wide trends. Track aggregated HITMQ, absence and ER cases against your baseline.
Our AI is designed to reduce mainstream model biases. Content adapts to neurodivergence, life stage and role.
100% client retention, with clients reporting lower absence and reduced occupational health costs.
Build the people skills managers need now, and show the return on L&D investment.
Anonymised trends show where teams are under pressure, so you can target development before performance slips.
Just-in-time manager guidance on difficult conversations, conflict, neurodiversity and inclusive leadership.
Employers see anonymised trends only. Client data is never sold or shared. ISO27001 and Cyber Essentials Certified
Self-sufficient managers readily resolve issues. Fewer escalations and less firefighting free HR to focus on strategy.
Managers who handle problems well build teams people want to stay in.
Stop reacting to problems. Start with a Management Capability Audit.
"Kinhub provides managers with the confidence and toolkit to deal with all the individual situations they face that impact the ability of them and their team to perform well. Without Kinhub, it wouldn't be possible to adequately offer support in all these different instances. Similarly, we used to rely heavily on referring staff struggling with personal issues to an occupational health psychologist. Kinhub has been able to replace this, reducing our occupational health costs by £20,000 in the first four months of use, whilst also offering more holistic support to keep our people on track."
Hannah Atack Chief People Officer, HSL Compliance